Q: Can I drop ship orders from my vendor or warehouse directly to a NLI International home delivery terminal?
A: Yes. Using our website, simply enter the “deliver to” zip code to receive the address of the appropriate delivery terminal. For larger accounts, orders may be registered and routed to the appropriate delivery terminal using EDI or other electronic communication techniques.

Q: Can NLI International pick up orders from my vendor or warehouse and ship them to an NLI International home delivery terminal—taking care of the entire transportation and delivery transaction?
A: Yes. We have several transportation partners who integrate NLI International’sfinal mile delivery capability with transportation for customers desiring a one-stop transaction that includes transportation management and final mile delivery under one invoice. Contact NLI for more information on this program.

Q: Can I receive notification of activities throughout the various states of the delivery process?
A: Yes. The up-front delivery plan you receive for each of your orders will include three milestone dates: the scheduled ship date from your vendor or warehouse, the expected arrival date at our delivery terminal, and the expected date NLI will contact your customer to schedule delivery. At any point during this process, you can be notified of the progress each order has made, including the scheduling of final delivery and confirmation that the delivery has occurred.

Q: Can I track the status of my orders?
A: Yes. NLI International provides the most robust home delivery order tracking system in the industry. It allows you, your vendors, and the end-consumer to review detailed information that includes schedule and completion dates, and much more.