Above and Beyond
The NLI International “Above and Beyond” program will be utilized for all “white glove deliveries” only. This service will include on site communication between the Client Partner, an NLI International Customer Service Representative and the consignee to mitigate a resolution to delivery issues while in the home.
NLI has qualified personnel on staff to skillfully perform minor repairs or touch-ups, whenever needed. If more extensive issues occur, we also maintain an ongoing relationship with a highly regarded, national repair company capable of expertly performing these services. This process is handled exclusively through your assigned NLI customer service representative.